requirements manager technology service corporation

#Requirements manager technology service corporation how to

While still evolving, a new model for IT sourcing through ecosystems has shown some promising and significant benefits.įrom traditional sourcing management to technology ecosystem orchestrationĪlmost all large technology organizations work with many tech providers, integrators, and vendors-sometimes hundreds of them. To capture this kind of value, however, CIOs and organizational leaders need to move beyond traditional service-provider models. (For more details on how this approach could help achieve technology-transformation goals, see “ Managing large technology programs in the digital era.”) Over time, the strongest-performing vendors-those bringing their A team at reasonable cost-won more of the work, leading to superior outcomes.

For each phase of the program, the vendors either competed or were directly awarded small packets of work, such as front-end design services or development and testing services for each component. In another example, one public-sector organization awarded a development master-services contract to four development vendors. This approach has yielded recurring savings of about a billion euros. One auto manufacturer, for example, developed two provider ecosystems, one focused on digitizing its manufacturing and the other on promoting innovation for its self-driving cars. As priorities have shifted from cost management to revenue generation, we find that CIOs are increasingly looking for ways to better engage with technology providers.Īccording to our experience with dozens of companies, businesses can increase strategic flexibility and lower costs by combining elements of the tech ecosystem-an integrated network of providers-and enriching them with existing proprietary features and functionality. Please email us at: the past, decisions about working with technology-service partners typically have been shaped by cost, planning, and efficiency needs. If you would like information about this content we will be happy to work with you. We strive to provide individuals with disabilities equal access to our website. More than two-thirds of respondents say these change efforts have increased revenue from existing streams, and more than half say the same about the creation of new revenue streams, such as a new product line or new business. Our latest survey on technology transformations indicates a further shift toward technology delivering revenue. Three years earlier, 48 percent of the participants had said their top three priorities included “scaling down costs” (Exhibit 1). In October 2020, just 10 percent of respondents to a survey on technology identified cost savings as a top three digital priority.

#Requirements manager technology service corporation how to

IT organizations have long worked with tech providers, but technology’s increasingly important role in delivering value to the businesses-accelerated by the COVID-19 pandemic-has prompted some chief information officers (CIOs) to rethink which providers they engage with and how to engage with them. This article was a collaborative effort by Indraneel Banerjee, Abhi Bhatnagar, Thomas Elsner, Christoph Fuchs, and Vikrant Shirdade, representing views from McKinsey Digital.